Quiksilver  Billabong    DC      Roxy  globe  Oakley  Rhino 
Shop by brand
Categories
Delivery pricing
UK
 Standard delivery£2.95
 1st class delivery£4.95
Europe
 Without luggage£6.95
 With luggage£14.95
Worldwide
 Without luggage£9.95
 With luggageNA
Information
Credit Card Security
Store Opening times
About Surfing Life
Delivery information
Shipping and Returns
Privacy Notice
Conditions of Use
Survey
Contact Us
surf shopShopping Basket
You have 0 items
SagePay
  Surf Shop

Please answer the following questions

Please answer as many questions as you like, although you may skip any questions.
All answers are strictly confidential. You may opt out of providing your name and email.
This survey is wholly aimed at helping us improve our service to you, so please answer honestly.

General Questions

Excellent
Above Average Average Below Average Poor
Quality of website
(Style, layout, images, pictures)
Ease of use
(Navigation, finding what you wanted)
Performance
(Speed of loading)

Quality of stock
(Good brands, style, colours, sizes)

Quantity of stock
(Good range, enough variety)
Price
(Are the prices competitive with other stores?) 
Compared to other surf stores?
(How does it rate to other online surf stores)
What was your confidence and trust level
(Security/shopping with confidence)
Information
(Could you find out all the information required before purchase)


If you have made a purchase

Excellent Above Average Average Below Average Poor
Speed of delivery
Quality of service
Quality of packaging
Information updates
(Were you aware of the state of your order?)
Likelihood of purchasing again
(Excellent = very likely, Poor = very unlikely)

If you did not make a purchase

What was your reason for not purchasing
(just browsing, bought elsewhere, could not find anything I liked)

 

Finally, any comments, suggestions, or criticisms?

Feel free to pass any comments or suggestions, maybe what you disliked or would like to see changed

Optionally, you may leave your name and email (if you like)

Name
Email